This policy sets out the basis of our holding company from time to time, collectively called “ CHEVENTURE” or “WE” collects personal data from you and how we process such data.
By visiting our website https://www.cheventure.com.my (our ”Site”) or using CHEVENTURE or any other application or software we provide from time to time (Collective our “APP”), you accept and consent to the practices set out below.
1 Collection Of Information
2 Use Made Of The Information
3 Disclosure Of Your Information
5 Third-party Sites
7 Data Transfer
8 Your Right
10 Contact Us
1 Collection Of Information
For the purposes outlined in Clause 2, we may collect and process the following information about you:
1.1 Information you give us - information that you provide us (which may include your name, address, email address, telephone number, credit card information and other personal description ) by filling in form on our Site or App, or by corresponding with us (by phone, email or otherwise), for example:
1.1.1 When you register an account with us on our Site and in our App.
1.1.2 When you report any problem to us.
1.1.3 When you use certain features on our Site or our App.
1.1.4 When you request any support from us.
1.1.5 When you complete any survey or questionnaire we send you.
1.2 Information we collect about you - information automatically collected when you visit our Site or use our App, for example:
1.2.1 Technical information, including the internet protocol (IP) address used to connect your computer to the internet and your log-in information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
1.2.2 Details of any transaction, purchases and payment you made on our Site and in our App.
1.2.3 Information about your visit, including the full Uniform Resource Locators (URLs), click stream to, through and from our site ( including date and time ), products you viewed or searched for, page response times, download ( such as scrolling, click and mouse-over), methods used to browse away from the page and any pone number used to call our customer service number.
1.3 We only retain personal data for so long as it is necessary. Data may be archived as long as the purpose for which the data was used still exists.
2 Use made of the information
2.1 We use information held about you for the following purposes:
2.1.1 Providing, improving and developing our service.
2.1.2 Researching, designing and launching new features or products.
2.1.3 Presenting content and information in our Site and our App in the most effective manner for you and for the device you use.
2.1.4 Providing you with alerts, updates, materials or information about our services or other types of information that you requested or signed up to.
2.1.5 Collecting overdue amount.
2.1.6 In any part of the world.
2.1.7 Responding or taking part in legal proceeding, including seeking professional advice.
2.1.8 Communication with you and responding to your question or requests.
2.1.9 Purposes directly related or incidental to the above.
3 Disclosure of your information
3.1 We will keep your personal data we hold confidential but you agree we may provide information to:
3.1.1 Personnel, agent, advisers, auditors, contractors, financial institution and service providers in connection with our operation or services (for example staff engaged in the fulfillment of your order, the processing of your payment and the provision of support services).
3.1.2 Our overseas offices, affiliates, business partners and counterparts (on a need to-know basis only)
3.1.3 Persons under a duty of confidentiality to us.
3.1.4 Persons to whom we are required to make disclosure under applicable laws and regulation in any part of the world.
3.1.5 Actual or proposed transferees of our operation (or a substantial part thereof ) in any part of the world.
4.3 We use persistent cookies and session cookies. A persistent cookie stays in your browser and will be read by us when you return to our Site or a partner site uses our services. Session cookies only last for as long as the session (usually the current visit to a website or a browser session).
4.4 We use the following cookies:
4.1.1 Strictly necessary cookies - These are cookies that are required for the operation of our Site. They include, for example, cookies that enable you to log into secure areas of our website, use booking system or make use of e-billing services.
4.1.2 Analytical/performance cookies - They allow us to recognise and count the number of visitors and to see how visitor move around our Site when they are using it. This helps us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily.
4.1.3 Functionality cookies - These are used to recognise you when you return to our Site.This enable us to personalise our content for you, greet you by name and remember your preferences ( for example, your choice of language or region ).
4.1.4 Targeting cooking - These cookies record your visit to our Site, the pages you have visited and the links you have followed. We will use this information to make our Site and the information displayed on it more relevant to your interests.
4.1.5 You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you do so, you may not be able to access all or parts of our Site.
5 Third-party sites
5.1 Our Site, our App or our communication with you may from time to time contain links to third-party websites over which we have no control. If you follow a link to any of these websites, please note that they have their own practices and policies. We encourage you to read the privacy policies or statements of these websites understand your right. We accept no responsibility or liability for any practices of third-party websites.
6.1 All information you provide to us is stored on our secure servers.
6.2 Where we have given you ( or where you have chosen ) a password that enable you to access certain parts of the Site, you are responsible for keeping this password confidential.
We ask you not to share a password with anyone.
6.3 We restrict access to personal information to our employees, service providers and contractors on a strictly need to know basis and ensure that those person are subject to contractual confidentiality obligations.
6.4 We review our information collection, storage and processing practices from time to time to guard against unauthorised access, processing or use.
6.5 Please note, however, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site, any transmission is at your own risk.
7 Data transfer
7.1 The data that we collect from you may be transferred to, and stored at, a destination outside Malaysia.It may also be processed by persons referred to I Clause 3 above who operate outside Malaysia.
8 Your right
8.1 You have the right to:
8.1.1 Check whether we hold personal data about you.
8.1.2 Access any personal data we hold about you.
8.1.3 Require us to correct any inaccuracy or error in any personal data we hold about you.
8.2 Any request under Clause 8.1. may be subject to a small administrative fee to meet our cost in processing your request.
9.1 We may amend this policy from time to time by posting the updated policy on our Site. By continuing to use our Site and our App after the changes come into effect means that you agree to be bound by the revised policy.
10 Contact us
10.1 If you have any question,comment or requests regarding personal data, please address them to: firstname.lastname@example.org email link.
Last updated: 11 Januay 2020