Help - Provider

 

Frequently Asked Questions - FAQ

 

1 How can I become a service provider?

To be our service provider, click on the ☰ select “ Be our provider ” Or you can find out more here: https://www.cheventure.com.my/provider_howtouse

 

2 How do I change/update my contact details?

You may change/update your contact detail(s) by clicking "Profile" from the ☰ of your account option in the upper-left screen, then click on "Personal details". 

 

3 Where do I view my confirmed bookings?                                                                   

You can view your bookings under provider’s calender.       

                                                  

4 Can I edit service details after I published it?
Yes. You can click on the pencil icon (refers to edit details) given below the service to edit your details.            

 

5 Can I view all my completed bookings? 
Yes. You can click on "History" (on provider menu at left-side of the screen) to view all your bookings also including any bookings you've cancelled.

 

6 Will there be any charges when I post a service?                                              

 No, there will be no charges when you post a service. You will only be charged when you completed the service. 

 

7 Can I cancel bookings? How many cancellation are allowed?

Yes, 20 cancellation are allowed per week, from the 21^st cancellation onwards, RM 2 will be charged per cancellation.

 

8 What if I did not show up for my service appointment?                                               

It will be considered as a service cancellation, and you will be fined RM 2 from the 21^st cancellations/ did not show up for services.