Frequently Asked Questions - FAQ
1 How can I become a service provider?
2 How do I change/update my contact details?
You may change/update your contact detail(s) by clicking "Profile" from the ☰ of your account option in the upper-left screen, then click on "Personal details".
3 Where do I view my confirmed bookings?
You can view your bookings under provider’s calender.
4 Can I edit service details after I published it?
Yes. You can click on the pencil icon (refers to edit details) given below the service to edit your details.
5 Can I view all my completed bookings?
Yes. You can click on "History" (on provider menu at left-side of the screen) to view all your bookings also including any bookings you've cancelled.
6 Will there be any charges when I post a service?
No, there will be no charges when you post a service. You will only be charged when you completed the service.
7 Can I cancel bookings? How many cancellation are allowed?
Yes, 20 cancellation are allowed per week, from the 21st cancellation onwards, RM 2 will be charged per cancellation.
8 What if I did not show up for my service appointment?
It will be considered as a service cancellation, and you will be fined RM 2 from the 21st cancellations/ did not show up for services.