How to use - User

Let’s get started!
Welcome to CHEVENTURE platform

Step 1 Create an account by signing up here

Step 2 After signing up is completed, proceed to update your personal profile. 

Step 3 You can now start to browse through our various types of services through the category page or using keyword search from the search bar. 

Step 4 Once you have found the service that you want, make a reservation by confirming a date and time through the booking calendar and book your preferred slot, payment will be processed from your credit card.You will be able to choose between 2 types of payment method. (Debit card/ Internet Banking.)

Step 5 A confirmation message will be send to your phone once the provider has confirmed your booking.

Step 6 You have successfully made a service booking, you can check your bookings under user’s booking list.

Cancellations and Refunds

1 Cancellations can be done anytime up to the last 1 hour before the appointment date, funds will automatically be refunded into your CHEVENTURE account under User's Balance. 
Balance can be use for booking of next service, alternatively you can opt for a refund by clicking on "Refund" button under User's Balance and we will bank in to your personal account within 3 to 5 working days.

2 Any cancellations made within the last 1 hours will not have any refunds made and the paid amount for that particular service will be forfeited. Users / Providers who do not show up for their appointments will also have their money forfeited for that particular service.

Please don’t hesitate to contact us by email if you have any enquires. >